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Your new game is original and
addictive. Terrific. That’s a very
good start. But it takes more than
that to win in the
global market. You need to deliver
flawless, bug-free performance
across all major platforms and systems. And
you need to back that up with
fast, easy-to-access technical
support.
As the leading provider of services
and support to the consumer
electronics and games industry,
we help launch products successfully
to a worldwide market.
When you team up with VMC
you get high quality testing, verification,
development, porting, localization,
and technical support across
multiple platforms. We employ
both manual and automated tools
in single-player, networked, and
MMP settings.
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VMC offers extensive experience
on virtually every platform or
hardware device, across all major
manufacturers, including PCs,
Nintendo, Sony, Microsoft, PDAs, mobile phones,
and next-generation consoles.
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VMC teams are made up of
hard-core gamers and professional
testers. They’re
trained in formal software
testing standards and methodologies
and they know
how a great game should
play.
If you have game challenges,
we have the service
and support solutions that
help you win in the
international leagues. Call 866.862.7533, email
info@vmc.com or use our
quick contact form
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Quality assurance is about more
than troubleshooting bugs. Quality
means a smooth game experience
so all the players
notice is a great game. VMC goes
way past beta testing and provides
true quality assurance.
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VMC believes in a three -fold approach to ensuring your project is secure, including:
- Physical security 24x7 on site, with electronic key card access to all building and labs, with specific access points and hours of operation
- Training and auditing of procedures and processes to prohibit telephones, cameras, and electronic recording devices into our labs, as well as forbidding surveillance prohibitive clothing and gear.
- Network security with system security isolated networks and secure VPN access to external networks, in addition to our normal firewalls
We conduct tests on a comprehensive
range of video modes,
broadcast standards, inputs,
screen sizes, display formats, and
audio specifications to ensure
smooth operation of game hardware
and software against worldwide
video formats.
Even the best players have questions
sometimes. At VMC, we believe that quick and
reliable technical support is the
key to a long-lasting relationship
with your customers. We're
experts at creating and maintaining
these relationships and ensuring they
get the support they need.
We customize our technical support
services to make sure they
not only match your customers’
needs but also fit your budget.
Our support solutions include:
- E-mail, phone, chat, and fax
support
- 24/7/365 availability
- 1-800 or other coverage
in North America
- Customer callback in Europe
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